Refund policy
Effective Date: July 26, 2026
At CURRENTIMALA MARKETING LLC, we are committed to providing high-quality digital products and an excellent customer experience. Please read our refund policy carefully before making a purchase.
Digital Products
All products sold on currentimala.com are digital downloads delivered electronically after a successful purchase. Because digital products cannot be returned once they have been downloaded or accessed, all sales are generally final.
We do not offer refunds, returns, or exchanges for digital products except in the situations described below.
Eligible Refund Requests
A refund may be considered if:
- You were charged multiple times for the same order.
- You accidentally purchased the same product more than once.
- You did not receive your download due to a verified technical issue that we are unable to resolve.
- The file is corrupted or inaccessible, and we are unable to provide a working replacement.
- We determine that a refund is appropriate after reviewing your request.
Non-Refundable Situations
Refunds will not be issued for reasons including, but not limited to:
- You changed your mind after purchase.
- You purchased the wrong product.
- You no longer need the product.
- You expected a physical book instead of a digital download.
- You did not read the product description before purchasing.
- You are dissatisfied with personal preferences such as writing style, recipes, or design after downloading the product.
- You are unable to open the file because your device does not support PDF files.
- Failure to download the product after successful delivery due to customer-side issues.
Download Issues
If you experience any problems accessing your purchased eBook, please contact us. Our support team will gladly assist you by:
- Resending your download link.
- Providing a replacement download.
- Helping resolve any technical issues.
Most download issues can be resolved quickly without requiring a refund.
Unauthorized Chargebacks
If a chargeback or payment dispute is initiated without first contacting our support team, we reserve the right to suspend access to purchased digital products while the matter is under review.
How to Request Assistance
If you believe you qualify for a refund or need help accessing your purchase, please contact us within 07 days of your order.
CURRENTIMALA MARKETING LLC
117 South Lexington Street, Suite 100
Harrisonville, MO 64701
United States
Email: contact@currentimala.com
Phone: +1 (314) 207-2572
Please include:
- Your order number
- The email address used for purchase
- The name of the purchased product
- A detailed description of the issue
Policy Updates
We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with a revised effective date.
Important Notice
By purchasing and downloading products from currentimala.com, you acknowledge that you are purchasing a digital product and agree to this Refund Policy before completing your order